Account management
Billing
- Payment frequency
- Ebike pricing
- Duplicate charge
- Incorrect rental duration
- Lost bike fees
- My payment was rejected
Manage your account
- How to create a Bay Wheels account
- Updating your account information
- Accessing or deleting your data
- Did you see a notification to update your Bay Wheels account?
- Fix log-in issues
- Turn auto-renew on and off