Annual and Monthly Memberships
Bay Wheels Annual Memberships renew automatically one year after the purchase date. Monthly Memberships are set to automatically renew each month when you sign up.
To cancel your Bay Wheels Membership, go to Menu > Annual or Monthly Membership > Manage plan > Cancel plan. Your membership perks will continue until the end of your current billing cycle, but you will not be charged moving forward.
Annual members are eligible for a refund of their membership fee if requested within 14 days of the original purchase or renewal date. A refund will immediately end your membership perks. We do not refund or credit for partially used memberships beyond the first 14 days.
Canceling your Monthly Membership does not issue a refund for the membership. We will issue a full refund of the membership if the membership has not yet been used after purchasing.
If you would like to request a refund, you can contact Customer Service through this form.
Bay Wheels for Business Memberships are good for one year, but do not renew automatically. If you need to renew a membership into your company’s program, wait until your current membership expires, then work with your employer to receive a new promo code to sign-up for the membership again.
If an employee leaves the company, there is no action required by the program manager. The employee’s membership will still be good for a full year, but they will be responsible for renewing into a regular Annual Membership.
If you have any additional questions, please contact BayWheelsforbusiness@lyft.com.
Bike Share for All
Bike Share for All memberships are good for one year, but do not renew automatically. To continue your membership after it expires, you’ll need to renew it manually through your Bay Wheels account.
If you wish to cancel your membership before it expires, please let us know using this form.
A Lyft Pink membership gives you member-exclusive perks and pricing, including bike and scooter benefits, and the Lyft Pink All Access plan has additional bike and scooter benefits. For more information on managing your Lyft Pink membership, visit the Lyft Help Center.