Please park ebikes responsibly. 

Always park your ebike responsibly. Our original black ebikes are hybrid, so you can lock your ebike to a public bike rack and always be mindful of others: don’t block sidewalks, pathways, or ADA ramps. Do not lock to railings or private property and never leave your ebike locked to itself.

Remove the cable lock from the pink holder and wrap the cable around the bike rack. Then place the pin into the lock. You will hear a beep when the bike is securely locked, with the LED ring turning green and then flashing white. This signifies that your trip has ended.

Where to park original black ebikes:

• Any Bay Wheels station
• Any public bike rack within the service area 

Never park your ebike:

• Block sidewalks, pathways, or ADA ramps. 
• Do not lock to railings or private property
• Never leave your ebike locked to itself.

You can dock all ebikes at any Bay Wheels station for free. However, newer silver ebikes must always be docked at a station. Parking an original black ebike at a bike rack, not docked at a station, will cost $2. This fee will be waived if the bike is parked near a station with no empty docks available, or locked to a bike rack in part of the service area without stations (more on ebike pricing here.)

A $25 fee will be applied for parking outside the service area.

To dock an ebike, tap on a station to see the exact number of bikes and docks available. Once you’ve found an open dock, line up the triangle located at the front of the bike with the dock, then insert your bike gently but firmly, holding the bike in place for at least 5 seconds. Please don’t slam it! When the light on the dock turns green, your bike has been properly locked. Just keep in mind, it can sometimes take a few minutes for a dock to register that your bike was returned.

You may notice some docks do not have LED lights, but instead have flip dots. If ending a ride at one of these docks, make sure to look for the green lock dot as an indication that the bike has been properly docked. If you see a red “X” dot, this means that the bike is not docked properly. Do not leave an undocked bike unattended.

Additionally, if you see a red “X” dot at an empty dock, this means this open dock is unavailable and you’ll need to dock your bike at a different dock.