When you properly dock a bike, you'll hear a beep and see a green light on the dock. If you did not see a green light, then that means your trip may still be open, and we will continue to charge you for your journey.
If the dock you are currently trying to use is broken (giving no response when you try to dock), please try another dock. If you're still not able to dock your bike, please contact Bay Wheels customer service, now supported by Lyft. It's a good idea to enable push notifications on your mobile app, so you'll get a confirmation every time you've successfully docked your bike.