You may cancel your membership within 30 days of purchase to receive a refund. Please contact Customer Service or fill out this form.
You can also just turn off auto-renew so that your membership expires at the end of your monthly or annual commitment, and not automatically renew. To do this, log into your account online and adjust the auto-renew settings.
If you still have more questions, please fill out this form and a Customer Service agent will get back to you as soon as possible.